Welcome to Delgon Laticare online shopping website. These terms and conditions (the "Terms") apply to your use of our website, https://lati.care, and our store website, https://store.lati.care (collectively, the "Website"), and any orders placed through the Website. Please read these Terms carefully before accessing or using our Website.

By accessing or using any part of the Website, you agree to be bound by these Terms. If you do not agree to all the Terms of this agreement, then you may not access the Website or use any services.

1. DEFINITIONS

In these Terms, the following definitions apply:

"Delgon Laticare," "we," "us," or "our" means Delgon Laticare, a company incorporated in India, having its registered office at 202 2nd Floor Animesh Complex, Ahmedabad - 380009, India.

"Product(s)" means the tile grout-related products available for purchase on the Website, including but not limited to epoxy tile grout, cementitious tile grout, tile adhesives, etc.

"Website" means https://lati.care and https://store.lati.care, including any subdomains, content, and services offered through the Website.

"User," "you," or "your" means anyone who accesses or uses the Website.

2. USE OF THE WEBSITE

2.1 Eligibility

You must be at least 18 years old to use the Website. By using the Website, you represent and warrant that you are at least 18 years old.

2.2 Account Registration

To purchase products on the Website, you must create an account and provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device.

2.3 Accuracy of Information

We try to ensure that all information on the Website is accurate, complete, and up-to-date. However, we do not warrant that the content on the Website is error-free, complete, or current.

2.4 Prohibited Uses

You may not use the Website for any illegal or unauthorized purpose, including but not limited to:

Violating any laws in your jurisdiction (including but not limited to copyright laws);

Uploading or transmitting viruses, worms, or any other harmful code;

Using the Website to send unsolicited commercial email, spam, or any other form of solicitation;

Engaging in any activity that disrupts or interferes with the Website, servers, or networks connected to the Website;

Attempting to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website.

2.5 Termination of Access

We may terminate or suspend your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate your account, you may do so at any time.

3. PRODUCTS

3.1 Product Information

We make every effort to display the products on the Website as accurately as possible. However, colors may vary depending on your computer or mobile device screen settings. The packaging of the products may also vary from what is shown on the Website.

3.2 Pricing

All prices for the products are in Indian rupees (INR) and are exclusive of taxes and shipping costs. We reserve the right to change the prices of the products at any time without prior notice.

3.3 Ordering

You can order products on the Website by adding them to your cart and proceeding to checkout. During checkout, you will be asked to provide your shipping address, billing address, payment information, and any other necessary information to complete your order.

3.4 Acceptance of Order

Your order is an offer to purchase the products from us. We will send you an email confirming receipt of your order and containing the details of your order. Please note that this email does not constitute acceptance of your order. Acceptance of your order will occur when we dispatch the products to you and send you an email confirming dispatch. We reserve the right to refuse or cancel any order for any reason at any time.

3.5 Delivery

We will deliver the products to the address you provide during checkout. Delivery times may vary depending on your location and the availability of the products. We will make every effort to deliver the products to you within the estimated delivery time, but we do not guarantee delivery within that time frame.

3.6 Returns and Refunds

If you are not satisfied with a product you have purchased on the Website, you may return it to us within 3 days of delivery, provided that the product is in its original condition. To initiate a return, please contact us at support@lati.care with your order number and reason for the return. We will provide you with instructions on how to return the product to us. We will inspect the returned product and, if we are satisfied that it is in its original condition, we will issue a refund to you, less any shipping costs.

4. BILLING AND PAYMENT

4.1 Payment Information

You must provide accurate and complete billing information, including your full name, address, telephone number, and a valid payment method. By submitting such payment information, you authorize us to charge the total amount of your order to the payment method you have provided.

4.2 Payment Methods

We accept payment by credit card, debit card, net banking, and other payment methods as may be made available on the Website from time to time.

4.3 Security

We take the security of your payment information seriously and use industry-standard encryption technologies to protect it.

5. INTELLECTUAL PROPERTY

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Delgon Laticare or its content suppliers and is protected by Indian and international copyright laws.

You may not copy, reproduce, modify, distribute, display, or transmit any content on the Website without our prior written consent.

6. DISCLAIMER OF WARRANTIES

The Website and the products are provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Delgon Laticare shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website or the products, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.

8. GOVERNING LAW

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of India.

9. CHANGES TO TERMS AND CONDITIONS

We reserve the right to modify these Terms at any time without prior notice. Any changes to these Terms will be posted on the Website, and your continued use of the Website after such changes have been posted will constitute your acceptance of the revised Terms.

10. CONTACT US

If you have any questions or comments about these Terms, or if you wish to contact us for any other reason, you may do so by sending an email to support@lati.care or by using the contact form on the Website.

11. CONCLUSION

Thank you for taking the time to read these Terms and Conditions. We hope that you enjoy your shopping experience on the Delgon Laticare website. If you have any questions or concerns, please do not hesitate to contact us.