Delgon Laticare Refund and Return Policy | 3-Day Returns | Fast Refunds
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Return & Refund Policy

At Delgon Laticare, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy to ensure your satisfaction.

1. Returns

Eligibility:
      • Customers can request a return within 3 days of delivery by raising a complaint via email (info@lati.care).
      • The product must be unused, in its original packaging, and in the same condition as when received.
      • Returns that do not meet these criteria may be refused at our discretion.
Return Process:
    1. Email us at info@lati.care with your order details and reason for return.
    2. Our team will review your request and provide return instructions.
    3. Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your return.

2. Refunds

Eligibility:
      • A full refund will be processed if a customer raises a complaint via email within 3 days of delivery.
      • The product must be unused, in its original packaging, and in the same condition as received.
Refund Process:
      1. After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
      2. If approved, the refund will be processed within 3 business days and credited to your original payment method.
Important Notes:
    • Shipping charges are non-refundable.
    • The customer is responsible for return shipping costs, except for cases of damaged or defective items.

3. Damaged or Defective Items

  • If you receive a damaged or defective item, please raise a complaint via email within 3 days of delivery.
  • We will offer either:
    • A free replacement, or
    • A full refund, once the item is returned and inspected.

4. Contact Us

If you have any questions about our Return & Refund Policy, feel free to contact us at info@lati.care. We are happy to assist you!

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